Nomfanelo Anna Tyolo

South African

talent.smorg.co.za/tyolonomfaneloanna

Summary

Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth.

Experience

Cashier/ Cash Bank Assistant · Makro Alberton · Dec 2014 – May 2016
  • Working with customers and giving good customer service at all times. Working directly at the till beginning of the shift To ensure that amounts are correct and there's a straight change for customers. Handling of financial transactions of the company. Cash Bank Assistant Attending of the bank queries Attending of pick ups of the money Process and balancing of cashier floats bags
Customer Service Consultant and Reception Reliever · Torre Parts And Components · May 2016 – July 2017
  • Day to day running of the call center Resolving of clients Complaints and queries via phone or email. Assist clients with their refunds or exchange. Assisting clients Caller's by answering the line connecting the line and connecting the caller to the correct person or department
Security Officer · Thorburn Security Solutions · Sept 2022

Education

Grade 12 · Lethukuthula Secondary School · Dec 2009
Call Centre Certificate · Crystal Solutions · Aug 2013
Business Administration Certificate NQF Level 5 · QED · Apr 2017
GRADE B-A · Ubuntu Security Training · May 2021

Skills

Core Competencies

Active listening, Attention to detail, Communication, Collaboration, Conflict resolution, Creativity, Adaptability, Computer

Languages

English, Xhosa, Zulu